Effective Date: January 1, 2024
Welcome to WRK N PRGSS USA. These Terms and Conditions (“Terms”) govern your use of our website, www.wrknprgssusa.com (the “Site”), and any purchases you make through it. By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Site.
1. About Us
WRK N PRGSS USA is an online-only clothing store based in Utah, USA. We offer apparel and accessories through our website.
2. Online Store Terms
You must be at least 18 years old to make a purchase from our store or have permission from a legal guardian.
You agree to provide accurate, current, and complete information when placing an order.
We reserve the right to refuse any order at our discretion.
All sales are subject to availability and confirmation of payment.
3. Product Information
We make every effort to display our products as accurately as possible, including colors, styles, and sizes.
Due to screen differences and manufacturing variations, products may vary slightly from images shown.
Prices and availability are subject to change without notice.
4. Orders and Payments
Orders are processed via our website and may include custom or contact forms powered by Jotform.
Payment is required at the time of order using accepted methods through our secure checkout process.
You will receive an email confirmation once your order is placed.
If we are unable to fulfill your order for any reason, we will contact you and issue a refund if applicable.
5. Shipping
We ship within the United States. Shipping times and rates will be provided at checkout.
Once an order has been shipped, WRK N PRGSS USA is not responsible for any delays, lost, or stolen packages.
It is the customer’s responsibility to provide an accurate and complete shipping address.
6. Returns and Exchanges
Please refer to our Return Policy for full details. In general:
Most items can be returned within 30 days of delivery if unworn, unwashed, and in original condition.
Some items, including custom orders or sale items, may be final sale.
Return shipping costs are the responsibility of the customer unless otherwise stated.
7. Intellectual Property
All content on the Site — including text, logos, graphics, images, and product designs — is the property of WRK N PRGSS USA and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, WRK N PRGSS USA is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
9. User Conduct
You agree not to use the Site to:
10. Privacy
Your use of our Site is also governed by our [Privacy Policy]. Please review it to understand how we collect and use your information.
11. Third-Party Tools and Links
We may use third-party tools such as Jotform for form submissions and GoDaddy for site hosting. We are not responsible for the content or practices of third-party websites linked on our Site.
12. Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated Terms.
14. Contact Us
For questions about these Terms, please contact us at:
WRK N PRGSS USA
Email: contact@wrknprgssusa.com
Website: www.wrknprgssusa.com
Effective Date: January 1, 2024
At WRK N PRGSS USA, we want you to love your purchase. If you're not fully satisfied, we're here to help. Please review our policy below to understand your options for returns, exchanges, and refunds.
1. Eligibility for Returns
To be eligible for a return:
The item must be unused, unwashed, and in original condition
Tags must still be attached (if applicable)
Return must be initiated within 30 days of delivery
You must have proof of purchase (e.g., order confirmation email)
If the above conditions are not met, we reserve the right to refuse the return.
2. Non-Returnable Items
The following items are final sale and not eligible for return or refund:
Custom orders or made-to-order items submitted through Jotform
Sale or clearance items
Gift cards
Worn, damaged, or washed items
3. How to Request a Return
To start a return:
Email us at contact@wrknprgssusa.com with your order number and reason for return.
If your return is approved, we will provide return instructions and a return address.
You are responsible for the return shipping cost, unless the item arrived damaged or we made an error.
4. Refunds
Once we receive and inspect your return, we will notify you via email.
If approved, your refund will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable.
5. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please follow the return process and place a new order separately.
6. Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product:
Contact us within 5 days of delivery at contact@wrknprgssusa.com
Include your order number and clear photos of the issue
We will cover return shipping and provide a replacement or full refund
7. Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly to file a claim.
8. Cancellations
Orders may only be canceled within 2 hours of purchase. After that, we begin processing your order and cannot guarantee cancellation.
9. Contact Us
If you have any questions about your order, return, or refund, contact us at:
WRK N PRGSS USA
Email: contact@wrknprgssusa.com
Website: www.wrknprgssusa.com
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